What if I sold inventory to an event that was postponed?

If your event has been postponed, please notify Optimal Support as soon as you are notified of the postponed event. In most cases, all your sales will still be valid. The marketplace may contact us requesting a mutual cancellation if their customer is no longer able to attend the rescheduled date. You are not obligated to accept the mutual cancellation—especially if there is not a significant amount of time to resell your tickets. If you do accept, we will relist your tickets immediately under the new date.